How Conversational AI Simplifies Dental Insurance Verification
Phone calls with insurers are more than an annoyance. It’s not uncommon for dental staff to wait up to an hour on hold with...
“I can’t report her to police.”
I received a call just after lunch on Christmas Eve 2019. I was just leaving work when the phone rang. The caller appeared cautious...
Serial embezzler sentenced to 46 months in prison for embezzling from multiple area dentists.
For Phuong “Lisa” Nguyen of Quincy, the scheme was simple. Starting in 2006, she got jobs as an office or front desk manager for...
‘Deliberate pattern of deception’ Kamloops woman sentenced for dental clinic fraud.
A B.C. woman who stole nearly $150,000 from her employer and defrauded a number of insurance companies while working as a dental receptionist has...
Serial embezzler Kimberly Klaudt charged with stealing $130K from dentist.
Police arrested longtime accountant Kimberly Klaudt, 51, for defrauding Green City Dental of $250,000. Investigators found it was at least the fourth time Klaudt...
Understanding Audit and Adjustment Reports
Let’s start with the basics. Before you can understand audit trail reports generated by your software, you must know how your practice management software...
Ortho Manager Stole $109K From Galloway Orthodontist: Prosecutor
Suzanne Conover, manager at Giegerich Orthodontics, took cash payments from patients and kept the money for herself, officials said. GALLOWAY, NJ — A long-time...
Former employee accused of stealing $94,000 from Fort Gratiot dental office
A woman who previously worked at a Fort Gratiot dentist’s office has been charged after she reportedly embezzled from her employer. According to the...
Protected: Reasons dentists take cash from their practices.
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Woman accused of stealing half a million dollars from dentist who employed her
“She’d come in with a smile and pretend she was there as my right-hand person,” Anzelc said. “And all the time, she was robbing...
Woman accused of stealing $50k from NY dental practice.
Alicia R. Countryman, was charged by Watertown police with first-degree falsifying business records and third-degree grand larceny, both felonies.
Dental office defrauded over $200,000 in Dufferin County, Ontario
In November 2021, investigators commenced a fraud investigation involving the misappropriation of funds at a local dental office in the Town of Orangeville.
Bisbee woman arrested for embezzling from dental office
Brianna Anderson, 36, is accused of taking more than $40,000 in both cash and checks from Canyon Vista Dental, where one of her duties...
GA woman accused of embezzling $200,000 from OMS-360
Cristi Hanniford, who previously worked for OMS 360, was investigated by the company’s CFO who discovered that Hanniford had embezzled about $200,000.
Dental Embezzlement Confessions
Every employee was shown evidence of their crime. Every employee was given an opportunity to explain. This is what happened.
How to stay sane when your dental office computers are down.
Plan for the inevitable day when you come to work and the “computers are down” Don’t leave yourself and your patients in a lurch...